Posts Tagged ‘beer’

Kona Beach Cafe, Jensen Beach Fl

Wednesday, September 15th, 2010

When things go wrong and you serve your customer some one else’s meal, what do you do? If you work at the Kona Beach Cafe, you apologize and make a gesture to show you care about your customers.

What are the odds that two couples sitting at two separate tables would order practically the same items? Well not exactly the same but so close that our waitress could make the mistake of serving both couples the opposite orders.

Arriving at Jensen Beach after a 17 hour drive, hungry and looking for a cold beer, we decided to try Kona.  After scanning the menu and on the advice of our very pleasant waitress Chrissy, we decide to order the Pulled Pork sandwich and a Fish Taco dinner special.

Upon arrival of our meal we notice that the fish in the taco isn’t fried but grilled and the plate is missing the dinner accompaniments as outlined in the menu. When we bring this to our waitress’s attention she quickly offers me a second beer on the house and returns to get my beans and rice and side salad that was supposed to be served with my meal.

After many apologies and the explanation that we shared a similar order with the couple next to us, we all laughed. Even with the mix up, we still enjoyed our meal as it was delicious. Everything was bursting with freshness and flavor. The Pulled Pork , although tough to hold together inside the bun was very, very good. Every great Pork sandwich I have ever tasted ALWAYS finds its way out of the bun. The taco’s although grilled, which I like but prefer the fried fish for the crispness, was just as tasty. The crispy cabbage slaw  and creamy sauce was just the right thing to top off the taco’s.

Although no customer likes getting something he/she didn’t order, it is how the staff handles the problem that brings customers back. In this case, the owner of Kona should be very happy to know his staff was very professional in the way they helped to make our meal a great one. It is rare today to find good customer service, good food and fair prices in one place, so this was a pleasant surprise.

The Regular Guy rating * * * 1/2

Kona Beach Cafe

3340 NE Pineapple Ave

Jensen Beach Fl

772 934 6956

Caps, Jensen Beach Fl

Friday, February 26th, 2010

Every neighborhood has a local watering hole with good eats. Jensen Beach is no different when you find yourself at Caps.

If you’re looking for a cold beer and a well prepared, tasty and affordable meal in a relaxed and  comfortable setting, this place is where you want to be. Being within walking distance for many of its patrons, it is easy to understand why most of my neighbors visit Caps on a regular basis. You can tell right away that the owner and his clientele know each other well from the banter back and forth between them. It is always great to have a place where you can go and feel like its yours. In a sense, its like being Norm in Cheers. You get that from Paul, the co-owner, bartender, waiter and busboy all mixed into one.

Tonight we dined on pizza, which although quite simple in ingredients, can always be a difficult thing to make well. Surprisingly, the pizza was terrific. With a very crispy crust, tasty sauce and an abundance of toppings, this pie satisfied my craving quite well. Coupled with cold draft beers and friendly service, it made for an enjoyable evening out with our friends.

Items on Caps menu range from Thai Calamari to Mahi Reuben’s, and I understand that their Burgers are very good too. There are enough interesting choices on the menu to make me want to return for a second go ’round. I am definitely looking forward to trying a burger!

The Regular Guy Rating * * *1/2

Caps

10999 S Ocean Dr

Jensen Beach Fl

772-229-3287